When integrating your Ring Floodlight Cam with your connected home, it is important to do your research before buying to confirm compatibility with either your existing or planned smart home setup. Considering that Ring is a leader in home security, it can be easy to assume that all their products connect easily to the products you already own or are looking into. But what about SmartThings?
The Ring Floodlight Cam is officially listed as being compatible with SmartThings. However, you will need to ensure you have the correct version to ensure that it can be added to your home network. Some older versions do not offer full support for the Floodlight Cam.
As smart home devices such as the Ring Floodlight Cam evolve and newer versions are released, you need to make sure your current model can be added to the SmartThings family of products. Keep reading to find out if the device you own will make the connection.
Is the Ring Floodlight Cam Compatible with SmartThings?
The Ring Floodlight Cam is currently compatible with SmartThings. However, note that not all Ring security products work with SmartThings, so you will need to consider this if you have several Ring products you wish to connect with.
Click here to see the full list of supported devices. Currently, the Floodlight Cam, Spotlight Cam, Stick Up Cam, Video Doorbell 3, and Video Doorbell Pro are the only devices that will work with SmartThings.
How to Connect Ring Floodlight Cam to SmartThings
When you are ready to connect the Ring Floodlight Cam to SmartThings, follow these steps:
- Open the SmartThings hub on your smartphone and choose Add and then Add Device.Select the Brand and then choose the manufacturer, in this case, Ring.Choose the Ring Floodlight Cam in the list of devices, and then tap Start.Next, select the Location of your device or the Hub that you wish to discover the Ring Floodlight Cam.Tap the Room that your device is located in.Follow the instructions in the app to complete the installation and allow the setup procedure to complete. When it is finished, choose Done.
The SmartThings website has detailed information on the setup procedure, but the forum mentions quite a few issues with various versions of the Ring Floodlight cam and integrating them with SmartThings.
However, a recent update to the SmartThings app has resolved some of these issues, including adding in previously unavailable functions between the app and the Ring Floodlight Cam. Click here to learn more about this issue, as well as how to apply updates and find solutions to any connection issues.
Troubleshooting the Connection Between Ring Floodlight Cam and SmartThings
With an evolving support structure between these two devices, it can be frustrating when you have difficulty making the proper connection. Thankfully, both Ring and SmartThings also have support on their websites that can help you navigate these issues.
Ring Support
If you would like to contact Ring to obtain troubleshooting advice for getting your Ring Floodlight Cam connected to SmartThings, you can begin by visiting the support site here.
The Ring Community is also a great place to connect with other users and discover more about this connection issue. Currently, there is no specific support information on the Ring site for troubleshooting with SmartThings. Making a new post or searching the community database can help you with this issue.
SmartThings Support
When having difficulties between Ring Floodlight Cam and SmartThings, contacting SmartThings might help you obtain the answers you are looking for. Click here to visit the main support site.
Additionally, the Samsung Community site has a search function that will allow you to put in your device’s name and search for related posts. Additionally, there is a SmartThings specific support section where you can search for answers as well.
As these products evolve and update and new versions of apps and products are released, it can be frustrating to troubleshoot connectivity between your devices. By visiting the above websites, you can find answers to your issues and ensure you have the right connection.
Conclusion
While there seems to be a limited range of support between the Ring Floodlight Cam and SmartThings, it is worth the time to research the connection before committing to this connection path. With a limited range of products from Ring available to connect to SmartThings, doing the background work to ensure this is the right choice can help you save money and time.
