If you’re often getting external database driver errors on your Windows 10 version 1607 or version 1511 computer, Microsoft has the right solution for you.

The company recently rolled out KB4052231 and KB4052232, two updates that aim at focusing the exact same issue on two different Windows 10 versions.

The official description of these updates reads as follows:

Addressed issue where applications based on the Microsoft JET Database Engine (Microsoft Access 2007 and older or non-Microsoft applications) fail when creating or opening Microsoft Excel .xls files. The error message is, “Unexpected error from external database driver (1). (Microsoft JET Database Engine)”

KB4052231 bugs

Unfortunately, KB4052231 is not free of bugs. Microsoft listed three known issues on the list:

  • Users may encounter an error indicating that an app exception has occurred when closing some applications. This can affect applications that use mshtml.dll to load web content and affects only processes that are shutting down.
  • If you set the text size for icons to a larger size, you may occasionally have issues launching Internet Explorer.
  • UWP applications that use JavaScript and asm.js may stop working.

For more information on what to do if your UWP apps stopped working, check out these guides:

  • How to reinstall Windows Store apps in Windows 10
  • Fix: Windows 10 App Store Has Stopped Working

KB4052232 issues

As far as the KB4052232 bugs are concerned, there is only one known issue on the list. Internet Explorer may sometimes fail to launch if you’re using large text size on display.

As a workaround, you can reduce the text size for icons to a smaller value. That should lessen the issue. You can also install a third-party browser on your Windows 10 computer and use it until Microsoft has fixed the problem.

Download KB4052231, KB4052232

  • Download Windows 10 Anniversary Update KB4052231 from Microsoft’s Update Catalog
  • Download Windows 10 v1511 KB4052232 from Microsoft’s Update Catalog website

If you already installed these updates on your computer, use the comment section below to tell us more about your experience.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

Still having issues? Fix them with this tool:

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