• Download DriverFix (verified download file).

  • Click Start Scan to find all problematic drivers.

  • Click Update Drivers to get new versions and avoid system malfunctionings.

  • DriverFix has been downloaded by 0 readers this month.

1. Upload documents directly

  • Open your Email account.
  • Find the last order dispatch confirmation email.
  • Click on the link to access your account. The link should display most of the information except your order details.
  • Open a product page and try to buy it.
  • The page should show an error message saying, ‘Your amazon account is locked, and orders are on hold’.
  • Click on the Add document button.
  • Upload all the required documents.

Note: Make sure to sign in using your dispatch email account. Otherwise, you won’t be able to upload any documents.

2. Contact via phone

Phone number

  • If you are from the US, use the phone number given below.+1 (206)-266-2992
  • When you get to the answering machine, choose option 2 for Prime Members.
  • Ask for a supervisor. You may have to give verification details for identification.
  • Make sure to explain your situation and how your account was blocked by mistake.
  • Ask for an account specialist to review and unlock your account.

Online Chat

3. Contact via email

Reply to the Account Specialist

Once you have read the email, reply directly to the Account Specialist’s email with the details that are requested for account verification.

In case you have not received the aforementioned email, proceed with the next step.

Email to the CEO’s Office

Follow the steps in the article and let us what you did to get your account unlocked in the comments.

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