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This can be a problem, and in today’s article, we’ll show you how to fix this issue once and for all.

1. Turn off Netflix app

Several users reported that this issue is possibly caused by the Netflix app.

Alternatively, update the Netflix app to the latest version and check if that helps.

Want to use Netflix on your Sony Smart TV? It’s easy to set up with this guide!

2. Check your Ethernet cable and power supply

Few users reported that they had issues with CAT5 Ethernet cable, but after switching to the CAT6 Ethernet cable, the issue was resolved.

3. Enter Sleep Mode manually

If the previous solutions didn’t work for you, we suggest entering the sleep mode manually as a workaround.

To do that, follow these steps:

  • Press and hold the Home button on your remote for three seconds.
  • Now select Sleep from the Quick Access menu.
  • After doing that, your device will enter into sleep mode.

Note: This is just a workaround, but you’ll have to use it until you find a working solution.

If you found our article helpful, feel free to let us know by leaving a comment in the comments section below.

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