• Download DriverFix (verified download file).

  • Click Start Scan to find all problematic drivers.

  • Click Update Drivers to get new versions and avoid system malfunctionings.

  • DriverFix has been downloaded by 0 readers this month.

1. Uninstall and reinstall Prime Video channel on Roku

  • Press the Home button on your Roku remote.
  • Use the navigation keys to move to the right and highlight the Prime Video channel.
  • Press the * Star button on your remote to open the options menu.
  • Select the Remove channel option and confirm when prompted.

Reinstall Prime Video channel

  • Press the Home button your Roku remote.
  • Scroll down and select Streaming Channels.
  • Enter Prime Video to search for the channel.
  • Press OK and then select Add Channel to install Prime Video.
  • Once installed, launch Prime Video and check for any improvements.

Uninstalling and reinstalling the Prime Video channel on Roku has helped resolve the issue for Roku users.

2. Close and re-open the Prime video ap

Disney Plus is not streaming full screen? Try these methods

3. Perform a power cycle

  • Power off your streaming device like Roku, Apple TV, etc., along with your TV.
  • Disconnect all the cables, including the power cable and HDMI cables.
  • Leave the device idle for a few minutes.
  • Reconnect all the cables back to your devices.
  • Power on the devices and check for any improvements.

4.  Check for network issues

  • Prime Video requires a stable Internet connection to stream videos without buffering or stuttering.
  • Pause other Internet activities if other devices using the network at the same time.
  • Use an Internet speed testing tool to check your Internet connection speed.
  • Try accessing Prime Video on another device. This will help you to know if the issue is a device-specific or not.
  • Disconnect or turn off any VPN or proxy servers.

5. Clear cache and data and reinstall Prime Video

Clear cache and data

  • On your Android phone, go to Settings.
  • Tap on Apps > All Apps.
  • Open Prime Video from the list of installed apps.
  • Tap on Storage.
  • Tap on Clear cache.
  • Select Clear data and tap Yes.

If you are using a streaming device, refer to the user manual to know how to apps cache.

Uninstall and reinstall Prime Video  

  • If the issue persists, try uninstalling and reinstalling the app.
  • Uninstall the app from your device on which the Prime Video issue is occurring.
  • Once uninstalled, restart the device.
  • Reinstall the app from the app store available for your device.

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