Kaspersky Lab requires no introduction. It’s one of the best, if not the best, security application developers for the Windows operating system. Its antivirus and internet security products are the most popular ones and offer value for money as well.
Up until a couple of weeks ago, I was using Kaspersky Internet Security on two of my desktop computers only without a single issue, and about ten days ago, I uninstalled the Norton Antivirus from my HP notebook and installed Kaspersky Internet Security as I had a spare license key with me.
After installing the KIS, I activated the product by entering the license key and then manually updated the database to the latest available version. And after that, I didn’t bother to open Kaspersky as I was under the impression that it would automatically download the database and requires no manual intervention but I was wrong. About 5 days ago, I found that Kaspersky isn’t updating the virus database automatically, and decided to find a fix for this issue.
If you’re also having trouble in automatically updating Kaspersky Antivirus or Kaspersky Internet Security, you could try out the following solutions.
NOTE: We assume that your PC is connected to the internet and you haven’t blocked Kaspersky in any way.
Make sure that your system date and time is correct
Before you start troubleshooting, make sure that your system date and time is correct as Kaspersky depends on your system date and time to download virus database.
Set Kaspersky to download updates automatically
This is very important. With default settings, Kaspersky products regularly connect to the server and download available updates automatically. But if you have changed this default setting, you need to set back it to download updates automatically by following given below instructions:
Step 1: Launch Kaspersky. To do this, double-click on the Kaspersky icon running in the system tray or notification area.
Step 2: Click on the small Settings option located bottom right corner to open Kaspersky settings.
Step 3: In the left pane, click Additional to see various options on the right side. Now click Update settings option on the right side to access the Update settings page.
Step 4: Here, make sure that the first option Download and install updates automatically is selected, and if not, select the same to automatically download and install updates.
Step 5: Next, click Set up updates run mode, set it to Automatically and then click the Save button. That’s it!
Enable update tasks while running on battery power
This is the most important one and with default settings, Kaspersky neither starts scheduled scans nor updates the virus database while running on battery power. In short, if you charge your notebook’s battery when your notebook is turned off and always use the notebook on battery power, this could be the core reason why Kaspersky isn’t updating the database automatically.
To configure Kaspersky to download and install updates while on battery power, you need to complete the given below steps.
Step 1: Open Kaspersky window. Click the Settings option located bottom right corner to open its settings.
Step 2: On the left pane, click Performance to see a couple of settings related to Kaspersky’s performance.
Step 3: On the right-side, uncheck the option labeled Disable scheduled scan tasks while running on battery power. That’s it!
Configure Kaspersky not to use a proxy server
For users who need to connect to the Internet using a proxy server, Kaspersky offers options to use a specific proxy server. If you aren’t connecting to the web using a proxy server, make sure that the option Do not use proxy server option is enabled by following the given below instructions.
Step 1: Once again, open Kaspersky settings by clicking on the Settings option.
Step 2: Under Settings, click Additional on the left pane, and then click Network settings option present on the right side.
Step 3: Here, under Proxy server section, click Proxy server settings.
Step 4: Select the first option titled Do not use proxy server. That’s it!
