The Outlook attachment scroll bar missing may at the moment be one of the most annoying Outlook application errors recently reported by some of our readers.

Maximizing or re-enabling your attachment bar will solve your issue

  • Outlook is Microsoft’s popular email service which provides quality email management features.

  • Outlook attachment scrollbar may be missing if Outlook is previewed in a minimized view.

  • The issue can also manifest if Outlook scroll bar is not enabled.

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It can be very frustrating when you’re using Outlook and you need to scroll down, but you discover that the Outlook scroll bar is missing. Worry less as we’ve gathered potential fixes for this error.

Why is Outlook attachment scroll bar missing?

There are several likely reasons why the Outlook scroll bar is missing or disappears all of a sudden. The following are some of the factors reported by some users:

  • The scrollbar is minimized – In case the Outlook scroll bar disappears you may have accidentally clicked on the minimize option button right below the scroll bar. Hence the reason your Outlook scroll bar is missing.
  • Your Outlook scroll bar is disabled – If your outlook scroll bar is disabled from settings, it will remain missing until you re-enable it.
  • Your scrollbar is out of view – Whenever your Outlook window is zoomed in or minimized, it may cause the Outlook scrollbar to become hidden or automatically disappear.

Now that you know the causes of the problem, Let’s proceed to check the possible fixes below.

How do I fix Outlook attachment bar if it is missing?

Before engaging in any advanced troubleshooting or settings tweaks, make sure you attempt the following preliminary checks to see if it restores your Outlook attachment scroll bar:

  • Restart the Outlook application.
  • Those using the web version can try using a different browser.
  • If your Outlook account is also synced to your smartphone, you can try to check if the problem is also present.

If after applying all the above preparatory checks and your Outlook scroll bar is still missing, you can explore the advanced solutions provided below.

1. Turn on Always show scrollbar

  • Left-click on Start and select Settings, or press Windows + I.
  • Then, select Accessibility and click on Visual effects.
  • Toggle on Always show scrollbars.

You can toggle on the Always show scrollbars if your Outlook attachment scrollbar is missing. Does this fix the problem? If not, try the next fix.

2. Clear cache and cookies

2.1 For Outlook app

  • Press the Windows key + R to open the Run dialog box, type %localappdata%\Microsoft\Outlook, and press Enter.
  • Double-click the RoamCache folder to view the cache files.
  • Press and hold the Shift key while selecting all the files, then press the Delete button. Alternatively, right-click the selected files and click on Delete.
  • If you are prompted to confirm the deletion, select Yes and restart your PC.

You can follow our guide on clearing cache and cookies on Microsoft Teams and across all boards including Outlook. Alternatively, if you use the web version, you can follow the steps below.

  • How To Search Attachment File Type In Outlook
  • How to Get Outlook Notifications For Subfolders

2.2 For web version

  • Open your browser, click on More (or the three-colon icon), click More tools and then Clear browsing data.
  • Choose the time range as All time, check the box for Cookies and other site data, and Cached images and files.
  • Then, click on Clear data.

Our readers can also get further help on how to clear cache and cookies on web browsers such as Google Chrome.

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3. Resize the Outlook window

  • Launch Outlook and click on the full-screen icon at the top left of the application window.
  • Next, move your pointer to the top of your display and click the button again.
  • Alternatively, press Command + Control + F to open a full screen.

If your Outlook screen is minimized, it may cause your Outlook scroll bar not working error.

For some of our readers who complain that Outlook keeps running slow, you can check our detailed guide on how to troubleshoot it.

In the case where you experience Outlook crashes on Windows 11, some of our best researchers have provided some fixes for this error.

Kindly drop your suggestions or questions in the comments section if you have any.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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